Thank you for choosing Celonyx Labs. This shipping policy outlines the terms and conditions related to the shipment of your order.
Shipping Destinations
- We currently ship to US and US territories. Please note that shipping to certain locations may be subject to additional restrictions or regulations. It is your responsibility to ensure that the products you order comply with all applicable laws and regulations in your destination country.
Shipping Methods and Costs
- We offer the following shipping methods:
- Standard Shipping: Our Standard Shipping option provides a reliable and cost-effective way to receive your order. Packages are typically processed within 1–2 business days and delivered within 5–7 business days after shipment. Tracking information will be provided once your order has shipped.
- Expedited Shipping: Choose Expedited Shipping for priority handling and quicker delivery. Orders are processed with urgency and typically arrive within 2–3 business days after shipment. Tracking is included so you can monitor your delivery every step of the way.
- Shipping costs are calculated based on the weight of your order and the shipping destination. The exact shipping cost will be displayed at checkout before you complete your purchase.
- We may offer free shipping on orders over a certain amount. Please check our website for current promotions.
Processing Time
- Orders are typically processed within 1 business days of receiving payment. Please note that processing times may be longer during peak seasons or due to unforeseen circumstances.
Shipping Time
- Shipping times vary depending on the shipping method and destination. Estimated delivery times are provided at checkout and are estimates only. Celonyx Labs is not responsible for delays caused by the carrier.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on the carrier’s website.
Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient. Celonyx Labs is not responsible for any customs delays or additional charges.
Shipping Restrictions
- Due to legal and regulatory restrictions, we may not be able to ship certain products to certain locations. We reserve the right to cancel any order that violates these restrictions.
Lost or Damaged Shipments
- If your order is lost or damaged during shipping, please contact us immediately. We will work with the carrier to investigate the issue and resolve it as quickly as possible.
Address Accuracy
- It is your responsibility to provide accurate shipping information. Celonyx Labs is not responsible for delays or misdeliveries caused by incorrect addresses.
Contact Us
If you have any questions about our shipping policy, please contact us at: [Your Contact Information]
We appreciate your business!
